Capitalizing On Video Marketing

April 9, 2012


Video marketing can truly be a social way for businesses to engage with consumers. In today’s social networking environment, consumers want to share their opinions with the community and brands like never before, and video marketing caters perfectly to this desire.

The most important aspects of video marketing include conversations, content and the community. You want your video marketing campaign to distribute quality content that gets people excited and entices them to share what your brand has to offer with the community. In addition, video marketing can help brands deliver better customer service to their consumers. They can respond to consumer comments and questions, strengthening the consumer-brand relationships.

Social videos give consumers more power to be involved with the brand. They feel as if they have a meaningful relationship with the brand because they can share each other’s ideas and information.

YouTube is the second largest search engine. Consumers go to YouTube for information and entertainment; a perfect place for brands to show-off products and services. But, to find success with video marketing, you must rank well on YouTube. So make sure your video has a strong title, and a quality description of the video. Furthermore, you must make sure the video is generating comments, that people like the video and are sharing the video.

Social video marketing is all about marketing your brand’s message with an interesting video that will increase your consumer engagement. To do this, you need to get your video seen by the largest, targeted audience possible to get your message seen and heard.

Here are six video marketing issues to consider when creating videos with a social mentality:

1. Service
Your brand’s social videos should not come across like an advertisement. Ads are made to sell something, while social videos should be about building relationships. A consumer should feel no pressure, and if they do make a purchase, it should feel natural.

2. Dialogue
Don’t talk at people through your social videos; talk with them. Use your videos to interact with you consumers on an equal level so that no corporate barrier divides you from the consumer.

3. Engagement
Always remember that social video is not about how many views you get; it’s about the amount of enthusiasm and quality feedback you receive.

4. Participation
Don’t just make a video and put it on the Internet; you need to participate with your viewers and check out their own content as well.

5. Community
You must have an ongoing relationship with your consumers and always keep the community’s interest in mind when developing your videos.

6. Be Real
You should feature real people in your campaign videos. Share real stories and show the human side of your brand.

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Important Features of Facebook’s Timeline Format

April 2, 2012

Yesterday, Facebook’s Timeline format took over, turning all brand pages into the Timeline format. This change is mandatory on Facebook and the format is definitely a new, exciting way for brands and followers to interact.

The Timeline format will be a great way to encourage fans to add user-generated content, which ultimately will increase user engagement. Furthermore, brands can talk directly to consumers, so it’s a great opportunity for businesses to show off their brands in a humanized manner, with a personal touch. In order to find the most benefit out of this new Timeline format, you must understand its structure, as it can be an extremely useful marketing tool.

Here are just a few important factors to note about the Timeline to get your business prepared!

1. The Newly Constructed Wall
With the Timeline format, you will notice a more visually appealing style that allows brands to act like publishers. So, all the content a brand shares on the page should encourage followers to add and share their own content.

For mobile marketing in particular, this visual style will be hugely important. It follows in the footsteps of sites like Instagram and Pinterest, which found success though visual images. So, Facebook’s upgraded wall entices followers to share videos and photos. And any of this content that highlights a user engagement with the brand can go viral immediately, with the click of the Share button.

Additionally, the Timeline format has a Wikipedia factor to it. Important milestones or events regarding the brand will now be highlighted so that followers become more informed about the brand and have more of an incentive to share their favorite aspects of the brand.

2. The Bold Landing Page
With the Timeline, brands can post a prominent image on the façade of the Timeline to give fans a clear, distinct image that connects them to that brand. Businesses should choose a photo that embodies the heart of your brand, and clearly shows off your specific product or service.

This cover photo will be the banner image, and the profile picture will show up on the lower left side of the page. It’s important to write quality copy to present your brand in an exciting way to potential fans. And the more visual you can make your page, the more it will stand out and will gain more views!

3. New And Improved Tools
The Timeline format comes with new analytics tools, which will be a huge help in monitoring for page admins and brands. One unique tool is that any fan can directly message the brand. This is important because in the case of a consumer complaint, the consumer can send the complaint in a message to the brand, instead of posting it on the brand’s wall. This also adds more of a personal connection consumers can have with brands, as they can be heard by the brand as a real, individual person, and not just a customer.

Once you understand the format of the new Facebook Timeline, use it to your advantage and your consumer engagement will quickly increase!

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How to work with the NEW Facebook Business Timelines and get an ROI on your Social Media!

March 30, 2012

What you will learn:

Facebook-

  • How to utilize the new Facebook Business Timeline
  • How to create a Welcome tab
  • Engage with people that “Like” your page
  • Making your profile stand out
  • Implementing keywords in your Facebook business page

 

 

Twitter-

  • How to use # marketing with your tweets
  • How to utilize Hootsuite to interact with your followers
  • How to increase your followers by using Twellow

LinkedIn-

  • How to find groups and interact with them
  • Adding new connections
  • Implementing your keywords within your profile

Details – How to Work With the NEW Facebook Business Timeline and get an ROI

 from your Social Media Marketing

When: April 4th 11am-2pm AND April 13th 9:30am-12:30pm

Where: Egg & I 80th and Sheridan

Cost:  $67

RSVP: Marketing@TheBIMSTeam.com

Email us the class you are attending, Marketing@TheBIMSTeam.com

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What Consumers Really Want With Companies’ Social Media Marketing

March 26, 2012


It’s no surprise that social media is here to stay, as the world has watched sites like Twitter and Facebook continually grow. Furthermore, new social media sites like Pinterest pop up constantly and consumers become immediately drawn to them.

With this increased consumer engagement in social media, there is now more pressure for companies to step there game up, differentiate themselves, and cater to their consumers’ needs with their social media marketing campaigns.

Based on these trends in social media, Wildfire Social Media Marketing developed an interesting report at the end of 2011, called, “2012 and Social Media: What’s Next?” This report gave major predictions about how companies would utilize social media in their marketing efforts this year.

The main claim of Wildfire’s report was that 2012 would be, “the year of understanding how to engage an audience and learning how to monetize it through better analytics and a focus on results.” Now, three months into the year, it is evident that the prediction was exactly right.

However, a more recent study done by the CMO Council and Lithium discovered that several companies’ social media marketing campaigns aren’t effectively addressing the needs and wants of consumers through their social media.

An article published by Steve Olenski, contributor to Forbes.com, analyzed this study and claimed that there is a clear, “divide between what marketers think consumers want vs. what consumers really want when it comes to social media.”

Olenski discovered that the most main issue involving what marketers think their consumers want and what their consumers actually want, involved the category of incentives. It was reported that about 65% of social media users connected with brands on their social platforms through the use of, “games, contests and promotions,” while just 33% of companies felt that consumers were really “looking for incentives or rewards for engaging with the brand.”

So, it seems that it’s not so much about how consumers are using social media sites to connect to brands, but it’s more about the fact that consumers want to engage with companies through social media because they are hoping for something in return.

The good news: social media marketing is a newer area that is still growing and changing, so marketers still have time to examine their social media marketing campaigns and modify them to really connect with consumers.

Ultimately, success in any companies’ social media marketing comes down to two main issues: first, clearly identifying and addressing the needs and wants of consumers, and then offering incentives to those target consumers, regardless of consumers’ social media habits.

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6 Latest Lessons For Social Media Marketing

March 19, 2012

In order to carry out good online marketing practices, you need to be constantly learning the latest digital trends and getting training a few times a year. Make sure everyone in your company, or at least everyone involved in the marketing of your company, is up to date on the latest social networking changes, and try to update all your social media platforms about every six months.

Here are some lessons on how to keep your business’s social media marketing campaign running smoothly.

1. Look for new ways to engage your online communities
Marketing is an essential practice for business, and today, social networking is the best way to provide better customer satisfaction and discover insights into how your consumers feel about your products and services. The fans and followers on all your social media sites are your main strategic tools to use to see how to modify your business to meet their needs more effectively.

2. Don’t let staff tweet and comment outside of the workspace

This may sound harsh, but it is a currently trending idea that could really help businesses. Employees’ online social networking and tweeting done outside the company could have potential consequences; so to be safe, keep all company social networking done inside the company.

3. Restructure and/or retrain a couple times a year

Because social media is such a quickly evolving field, it is vital to stay on top of all the trends and new tools. If you can make an effort to have your company restructure social media platforms to stay up to date, as well as, retrain employees on the latest social networking changes at least twice a year, your business is sure to continue to thrive with social media marketing.

4. The main way for finding products is becoming social search

Currently, Facebook seems to be one of the main tools people end up using to find information on products and places. With this in mind, it is likely Facebook could take over Google’s rep as the main ecommerce search engine. So make sure you’re aware of social searching, and highlight your products and services effectively on Facebook.

5. Create a long term social data plan

Creating social media campaigns based off behavioral data is now more popular that ever thanks to online conversations, interests, groups and friends, which companies can use as vital information in their social networking. Don’t merely join social media platforms and gain fans and followers, but also be continually thinking about how to build up your social media presence based on interesting information from these sites so you are able to grow and evolve.

6. After your target audience is created, watch your social engagement grow

An average brand oversees multiple blogs, Twitter accounts, Facebook pages, YouTube channels, etc. So, what companies must remember, is to maintain a common brand image and communication style that is uniform among every social media account. Consumers will be able to recognize your company amongst other competition and have a solid understanding of your brand image and want to engage with you for life.

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