Evaluating the effectiveness of your social media strategy is just as important as the strategy itself. Many small business owners forget about this part – don’t let that be you!

1. Are your friends and followers increasing? It is very important to remember that an increase in friends and followers does not mean that profits will immediately increase too. An increase in friends and followers does mean you are doing something to attract attention, which is a good thing! If the number is decreasing, it is definitely time to change your strategy. You may be sharing content that is not relevant to your audience.
2. Monitor the engagement of your followers. Are your posts and pictures getting comments and likes? Are tweets getting re-tweeted? Do your events have a significant following of people that will ‘attend’? These numbers can be monitored very easily. Make sure to be aware of them. You can also apply various tools (like Google Analytics) to receive deeper insights. Pay attention to which posts and pictures seem to be the most popular – and ask yourself why.
3. Analyze what is working for your audience.  If you are seeing an increase in sales, consider what it is on social media that could have been responsible for the spike. In other words, what is your audience responding too? Was it a promotional discount or the free shipping option?

The takeaway: you should be regularly evaluating how your audience is reacting to your social media presence. If you are constantly up to date on your social media progress, you will find it easier to identify your strengths and weaknesses.

Using a combination of marketing platforms is healthy for your business. If PPC (Pay-Per-Click) advertising is one of the platforms you are considering, you’ve probably contemplated Google Adwords.  There are a few elements that make Google AdWords worthwhile.

One of the clear benefits to online marketing is that your results are measurable. As a marketer, one of your biggest priorities is determining if your campaigns are working and returning ROI. PPC Advertising through Google Adwords is one of the most measurable online mediums. Adwords provides a variety of metrics that allow you to evaluate what is working and what is not.

With Google Adwords, your campaigns are completely customizable. You can target your campaigns to reach the audiences you want too. You have the ability to narrow your audience by the time of day, location, and device type (after all, there is no point in your ads reaching those in England if you are promoting a weight loss seminar in Colorado).

By using the right resources in AdWords you can see results immediately. You can monitor the clicks and impressions. In doing so, you can determine if your keywords are working. If you are not seeing the results you want after a certain amount of time, changing or adding key words is simple.

Once you have established your PPC campaign is working, there is not a huge amount of maintenance thereafter (although you should always be monitoring the campaigns and results).

It is no secret that visually appealing ads get results. Google AdWords provides new ad formats, so you have options to differentiate your ads (consider using ad extensions as well)!

Holding contests and campaigns on social media is more popular than ever, and we don’t see that changing anytime soon. Any company can give out free gift cards or electronics, so that really is not enough to hold the attention of social media users anymore. What is taking your contest to the next level? If you are running a contest, you must make sure your contest stands out among the rest. Here’s how:

As we know, consumers are constantly interacting with social media on their mobile phones. This means it is vital to take advantage of location. Urge users to check-in on social media when they are interacting with your company’s physical location. Offer some sort of incentive such as a discount, a charitable donation, a few points in a contest, etc. Getting social media users to check in not only allows you to generate more traffic, but also creates a deeper user interaction (physical and digital).

Do your users have a reason to keep coming back to your page? Include your fans and contest participants in every possible step of the contest. Brands often do this by allowing the fans to vote on a winner, respond to a question, or  answer a poll. Get creative here and choose what seems most relevant to your brand and product.

Although your contest is Facebook based, ask yourself if other social media platforms would enhance your contest. For example, say you are the marketer for a line of gluten-free butter and your Facebook contest asked users to post pictures and recipes of things they made with your butter. In this case, it would make sense to start a Pinterest board, displaying the recipes.  Using more than one social media platform can allow you to reach a larger audience. The key here is to make sure your second social media platform is relevant to your contest.

The general goal of Facebook contests is to allow users to interact with your brand. Anybody can make a Facebook contest, but your goal is to expand that user interaction as far as possible. Think of ways to take your contests to other social media platforms, physical locations, and beyond.

It is no secret that today’s consumers are constantly in sync with their mobile phones. The traffic on mobile Smartphones is constantly increasing; and there is no reason it will slow down any time soon.   As a marketer, you want to be where your consumers are.

How does your website look on a mobile phone? Most websites are not compatible with a smaller screen, and they may be difficult to use. Make sure that your website is optimized for mobile, or establish a mobile friendly application. Do not underestimate what your consumers may be using their smartphones for – it is best to assume your company website falls into that realm. So, make it easy on your consumers.

Reading email is one of the most common activities that take place on a Smartphone. Make sure that any email you send to a client is ultimately designed for a small screen. This means use larger fonts, large images, and concise content. Make sure the subject lines are attention grabbing and do not appear as spam.

Constant access to the Internet means that consumers may be researching your company while they are physically in your store. Embrace this information. Focus on the quality of not only your product, but your customer service as well.

Mobile marketing is all about convenience on the go. Use this to your advantage to reach your consumers. Evaluate the mobile interaction with your company from your client’s perspective

Successful marketing videos engage, educate, and persuade audiences towards a call to action. Ensure your next marketing video is successful by incorporating the following ideas:

Utilize the power of video marketing by showing your audience what you are talking about. In other words, do not just tell them. Video marketing can be incredibly powerful because it allows you to engage and persuade your audience directly. Make sure that your video illustrates the benefits of your product or service. Demonstrate how your product works and why they should care. Play on the visual power you have with video marketing!

Make sure your video has a beginning, middle, and an end.  In this sense, your video should be formatted like a good story. Good stories make us think and feel. But most importantly, they make us remember. The beginning of your video should establish who you are as a company and as a brand; this would be equivalent to establishing characters in a novel. The middle of your video should explain the product or service and give your audience a call to action; this is similar to the climax or problem in a novel. The end of your video must leave the audience with a reason to interact with your brand.

Play to your audience. Think about where your video will be displayed. Your video should be targeted to the audience you want to communicate with and in turn, the audience that will be interested in watching video content. The tone of your video should align with the personality of your company. Give your audience a strong sense of who you are through your video.

Keep it simple and interesting so that your audience views the entire video. You would not want to lose them half way through!

You’ve been building your Twitter presence and you feel good about it. It is great to increase that number, but it is equally important to maintain that number. If you have been loosing followers lately, there are a few things to consider that might be behind it.

Are you delivering the content you promised you would? If you own a clothing boutique, your followers are likely expecting you to tweet about fashion trends, clothing tips, store deals, etc. If your tweets are about your political opinions, or the new frozen yogurt place you tried yesterday then your followers are not getting what they signed up for by following you. Make sure that any personal opinion tweets go to your personal account and not your business account.

Do you respond? If your followers ask you a question, or reply to your tweets they probably want a response back.  Being responsive on your account assures users that they are tweeting to a real person, and not a pre-scheduled system. Twitter is about building relationships. If you are not building a relationship with your followers, they are not going to stick around to build one with you.

Do you use Twitter solely for promotion? Remember that Twitter is a social media platform. People join to be social – they do not check their twitter solely to read promotional messages. If you are doing some promotion tweeting, be sure to provide a value to your followers. If you are promoting something on Twitter, make sure your followers get a benefit from reading that tweet. For example don’t tweet “Buy our new perfume…” instead consider tweeting, “Mention this tweet for 10% off our new perfume.”

Are your tweets original? If you are abusing the retweet button, that may be why you are loosing followers. The retweet feature is wonderful for sharing content, but when you retweet something you should add your own opinion. Use a few words to share why you decided to retweet something. Your followers connected with you on Twitter to hear what YOU have to say – give that to them.

Let’s say you need to buy a new TV. Who do you consult for TV- buying advice? It is likely you go to a family member or friend that is tech-savy. They can tell you all about the TV they have and why they like it. Inadvertently, your friend is a brand advocate for the company that manufactures their TV. This is more powerful than any advertising campaign because your friend or family member is a source you believe is trusted and credible.

Brand advocates are essential to success. Who is advocating for your brand? Advocates give their friends, families, and colleagues advice. Companies should always be looking for brand advocates.  Often, the most obvious brand advocate gets overlooked – the company’s employees. Recall that in the scenario above you went to your tech-savy friend for TV buying advice because they are knowledgeable about the field and you trust them. In the same sense, it is likely your employees know more about the company and the brand than anybody else. In other words, your employees are credible sources and experts in the field. Whether you sell shampoo, vitamins or windows, use their knowledge. Position yourself on social media as an expert in your field, where friends and followers can come to for useful information about your product or service in general (not just specifically about what you are selling).

When you are stuck for content to post, it is a great idea to use your employees as a social media resource. Ask them how conversations go when they are discussing work with a person they just met.  Is the new person interested in your employee’s profession? What kind of follow up questions do they get about your field? Has your employee encountered any general misconceptions about your field?  The answers to these questions should be shared on social media and used for blog content. Ultimately, share these conversations on your social media sites.

It is February 14^th – that means love is in the air. This time of year is about love and generosity. Make sure that that love extends to your online network. Use this Valentine’s Day as a reminder as to the real reason you are on social media in the first place.

When it comes to managing your social media, remember that you are in this for a long-term relationship – not just some fling. Companies and brands are at a point where they are trying to figure out the “keys” to social media. In doing so, tracking metrics has become a measure of success. Although they are important tools, social media is not just all about numbers. It is great to follow users, add friends and get “Liked.” But more than that it is about following through, having meaningful conversations, and building real communities. Make sure that while you are keeping track of data, you are still keeping track of conversation. If your content is not getting reposted, don’t fret. Instead acknowledge the people that did respond. Reply to their comments and continue the conversation by asking another question. The people that comment on your content are users that are actually engaging with your brand – they may be interacting with you for more than just a discount deal or coupon code.

February 14^th usually has people evaluating the relationships that are important to them. Use Valentine’s Day as a way to show your users that you care and that they are important to you and your company. Share content that would be helpful to somebody today.  Share a romantic idea, a funny love story, singles inspiration – get creative. Let your followers and social media friends in on the love that is in your company. How did your company start? Probably with a passion or love for your product or service – share that.

Nurture the social media connections you already have. Whether your users are married, in a committed relationship, have a crush or are celebrating love with family and friends – Valentine’s Day will is sure to be on their minds.

Have you been using hashtags in your tweets? If you have not jumped on the hashtag train, you have no doubt seen them on Twitter.  Hashtags are the words, or sometimes just jumble of letters that you see following the # sign. Hashtags are not essential, or appropriate for every tweet. Before going hashtag crazy, it is important to know how they can help your business, and when they are actually useful.

Hashtags work for categorizing content. Adding a hashtag into your tweet makes it easier for other users to find. This can be extremely useful when discussing a topic other Twitter users may be discussing as well. For example, during the Superbowl you could search #Superbowl on Twitter and a display of Superbowl related tweets would be the result.

From a marketing standpoint, hashtags can also help to create some buzz around your product or business. For example, say you are the owner of a shoe boutique and you are having a sale on winter boots.  Tweet something about the sale, and then use the hashtag #winterboots. This is a broad category, and someone in the market for winter boots is likely to search “#winterboots.” By incorporating the hashtag into your tweet, your tweet will show up in the search results.

Keep the hashtag brief and easy to read. If you use the hashtag #WinterBootsAreHalfOffAtTheShoeBoutique it is not only hard to read, but it is also likely that nobody will search for that hashtag – and your tweet will not appear in any searches.   Your tweets are already limited to 140 characters, so use them wisely! Use hashtags to get your point across but still remain brief.

Remember there is no point in using a hashtag if you do not keep using it. In other words, be consistent with your hashtags. If you do not repeat the hashtag, your tweet may go unseen by potential customers. Make sure to use your hashtags. Last but not least, be sure your hashtags are relevant and easy to understand.  Twitter is about simplicity – so do not confuse your Twitter followers with a confusing hashtag.

The fact is you could put as many videos as you want on YouTube, but you are not getting any positive return if nobody is watching them.  So the big question is, how do you get more people to watch your videos?

The answer: Pinterest.

To boost your business and increase your subscribers, link your YouTube channel with your Pinterest account. If you already have both a YouTube and a Pinterest account, you may as well leverage the influence of both these social media platforms.  Here’s how to get started:

If you do not use Google Chrome, download it now (it will make this much easier. Google Chrome offers a “Pin It” button that lets you take an image from any site and put it to your boards.  Once in chrome, to get the “Pin It” button go to http://pinterest.com/about/goodies/ – then simply drag the “Pin It” link to your bookmarks bar.

Before you do any official linking between your YouTube channel and Pinterest, you must make sure your YouTube channel is fully optimized to your brand. Anything in your YouTube description box must have a URL/link back to your blog or company website. This is usually where viewers look to get more information. You also want to ensure that your YouTube profile is fully developed – add a personal photo or company logo, and keep your description short and sweet (all of this will help to leverage all of your traffic from Pinterest).

Back to the “Pin It’ button you downloaded earlier. Simply click the button to Pin the video you want to share. Create a board that is dedicated to your YouTube channel.  When coming up with a board name, remember to focus on keywords. Pinterest not only generates traffic from its own community, but also from Google Search. So it is very important to consider search engine optimization.

Now that you have pinned your video, it is time to add keywords to your pin description.  Whatever you do, do not leave this box empty. It is also a good idea to add the complete URL to your company site inside the description box. This makes it easy for viewers to get back to your page.

Since you have pinned your video from your YouTube channel, users who click will automatically be taken back to your channel. In linking your YouTube channel, Pinterest account, and company blog you are generating more traffic to all three of your marketing platforms.

Remember to pin all of your videos. Give this a try and boost your marketing!